APPEALS & COMPLAINTS
Please be advised that GRS Recovery act on the instruction and authority of BCP Council and do not decide which vehicles to impound.
If you believe that the Penalty Charge Notice should not have been issued or your vehicle was wrongly impounded, you can appeal, however, YOU MUST PAY FOR THE RELEASE OF YOUR VEHICLE FROM THE POUND FIRST.
TELEPHONE CHALLENGES CANNOT BE ACCEPTED AND MUST BE MADE IN WRITING, EITHER:-
Online at bcpcouncil.gov.uk/pcn and follow the instructions. You can also view images of the contravention online
Write to BCP Council Parking Administration, PO Box 9361, Christchurch, BH23 9LW
Please quote the PCN Number, the vehicle registration, your name and address in all contacts.
Details of the Council’s policy and approach to challenges can be found at www.bcpcouncil.gov.uk/pcn or seen at the Councils offices – all cases will be considered on their individual circumstances.