BCP PARKING ENFORCEMENT – VEHICLE REMOVAL

WHAT TO DO IF YOUR VEHICLE HAS BEEN IMPOUNDED

GRS Recovery has been contracted by BCP Council to, upon their instruction, lawfully remove vehicles.

Please call 01202 593939 between the hours of 9am and 6pm to arrange the collection of your vehicle.

You must have an appointment to collect your vehicle.

HOW TO RECLAIM YOUR VEHICLE

You will need to:

  • Call GRS Recovery on 01202 593939 to arrange an appointment to collect your vehicle

  • Provide proof of ownership of the vehicle upon collection

  • Provide proof of identification upon collection

  • Pay the release fee and storage fee

Without any of the above, your vehicle will not be released.

PAYMENT OF CHARGES

The following statutory charges must be paid to reclaim your vehicle

  • £150.00 vehicle removal fee

  • £20.00 for vehicle storage, for each day or part day during which the vehicle is impounded

APPEALS & COMPLAINTS

Please be advised that GRS Recovery act on the instruction and authority of BCP Council and do not decide which vehicles to impound.

If you believe that the Penalty Charge Notice should not have been issued or your vehicle was wrongly impounded, you can appeal, however, YOU MUST PAY FOR THE RELEASE OF YOUR VEHICLE FROM THE POUND FIRST.

TELEPHONE CHALLENGES CANNOT BE ACCEPTED AND MUST BE MADE IN WRITING, EITHER:-

  • Online at bcpcouncil.gov.uk/pcn and follow the instructions. You can also view images of the contravention online

  • Write to BCP Council Parking Administration, PO Box 9361, Christchurch, BH23 9LW

Please quote the PCN Number, the vehicle registration, your name and address in all contacts.

Details of the Council’s policy and approach to challenges can be found at www.bcpcouncil.gov.uk/pcn or seen at the Councils offices – all cases will be considered on their individual circumstances.

For further information please visit the BCP council website

BCP COUNCIL INFORMATION

BCP Council Vehicle Removal information page

Appeals

OUR LOCATION

GRS Recovery Unit J, Elliott Road, Bournemouth, BH11 8JR 01202 593939

OPENING HOURS

Strictly 9am – 6pm

Collection of a vehicle will not be possible outside of these hours and must be by appointment only